Having a toll-free number is a great way to market your business. Toll-free numbers are available from telephone operators and virtual phone providers, but they are expensive to set up. You have to pay a monthly fee, the cost of the number, and any applicable taxes. In addition, you may need to lease or buy hardware such as a voice response system (VRS).

Unless you have serious money to spend on marketing, it’s not worth the expense. If you’re still interested in getting a toll-free number provider, here’s what you need to know: 

1. You have to search for a Toll-free number service provider.
2. Check the Toll-Free number price of that Toll-Free Number Service Provider
3. Check what are the services 

Why Are Toll-Free Numbers Important?

Toll-free numbers are important for many reasons. The main reason for the importance of toll-free numbers is that it allows customers to call your business and talk to a live person. This is especially important for businesses that deal with sensitive issues or products.

Toll free numbers also provide an additional way for people to reach out to businesses, which can be very beneficial in today's world where people are constantly on their phones and computers.

Another reason why toll-free numbers are important is that they give you more time to focus on other aspects of your business without having to worry about receiving calls from customers who do not have access to a phone line or internet connection.

How to Get a Toll-Free Number?

As you know, Toll-Free Numbers are a great way to connect with customers and potential clients. They allow you to reach people all over the world, so it's easy for them to find your business.

If you're looking for a Toll-Free Number, here are some tips that can help:

1.Make sure your company is ready for the call volume that will come from having a Toll-Free Number.

2.Be sure that your phone system is configured correctly—you don't want to miss anyone calling in!

3.Make sure you have an answering machine or voicemail messages recorded that will tell people how they can get in touch with your company if they need more information or want to schedule an appointment with you or one of your representatives (like an agent).

The Drawback of Having a Toll-Free Number

1. A toll-free number is not as easy to remember or type in as a regular phone number. This can be frustrating for customers who have trouble remembering numbers, such as senior citizens.
2. Toll-free numbers are often associated with sales calls, which may bother customers who want to avoid these types of calls.
3. Toll-free numbers do not usually carry the same level of prestige as a regular phone number; they may not be listed in the Yellow Pages or publicized very much on websites that list phone numbers and contact information for businesses, making them less likely to be used by established businesses or famous people.

The Bottom Line

In Conclusion, Toll-free numbers are important because they offer a number that is free of charge. This can be beneficial to businesses and individuals who want to reach customers without having to worry about the cost of calling them. Toll-free numbers are also important because they allow companies to provide information about their products or services without committing them to a long-term contract with the customer.

Use our PRP Services CPaaS Platform in your Company. 

Drop a Mail on [email protected] or call on 1800 313 5152.

PRP Services Pvt. Ltd. || PRP Services Pvt. Ltd. 

Toll-Free Number is a term which has come across your mind a lot of times, but still, some people don't know the meaning of it. So, let us understand the meaning of it in the beginning.

What is Toll-free Number?

A Toll-Free Number can also be said to be a free phone number. It is a number that gives the privilege to your potential customers to reach to your business for free. Toll-Free Numbers usually begin with digits 1800, and they are very easy to remember so that the callers can reach to you easily. The interaction of the client is increased because the calls are free for the clients, and the service subscriber has to pay a nominal charge for all the calls which are made to them.

With the help of a Toll-free number service, you can improvise on the satisfaction of your customers by being available to take their calls. It becomes easy for your customers to ask questions and reach out to you with the help of a Toll-free number. It becomes feasible for the customers to get in contact with you from anywhere in the entire country.

There are various Toll-free number providers in Mumbai. Let us know the process of it.

How to buy a Toll-free number in Mumbai?

There are two options to get a Toll-free number in Mumbai.

1. You can get it from a TSP (Telecom Service Provider) like Airtel, Idea, Vodafone or BSNL.
2. You can get it from Cloud Telephony Service Providers like PRP Services Pvt. Ltd., Knowlarity, Exotel etc.

There are a few things to keep in mind before purchasing a Toll-free number service in Mumbai.

1. Is it not possible for you to set up your infrastructure?
2. Is it affordable for you to set up an infrastructure and spending on the building, and is it not possible to handle by the in-house IT team?
3. Is it not possible for you to predict your call volume and scale or descale your infrastructure and cost as per the usage?

If the answers to the above questions are yes, then you should opt for Cloud Telephony Service Providers in Mumbai. There are lots of benefits of choosing Toll free number from Cloud Telephony Company like affordable cost, better customer support, nationwide presence, provide more portability etc.

Features of Toll-Free Number Service

• Multi-level IVR Setup

  There are several levels of specified interactions and questions which guarantees accurate call routing. The transfers of calls to the designated departments are made very easily without any need for human intervention.

• Detailed Analytics of Toll-Free Number

  There will be detailed reports provided for every single call in order to measure your efforts accordingly. A detailed analytic report will tell you about everything you need to work on for a particular Toll-free number. You can check report by agent, by caller or by day and many more.

• Blacklist and Whitelist

  The agents get a better environment when unnecessary calls are blocked. There are a special blocking and filtration which allows you to present a serious business image and it also provides an ease of conducting calls.

• Configuration of Office Hours

  It provides a ticket generation or specialized alerts for the calls which are made after the office hours. It provides customers with greetings and acknowledgment when the company agents are off-duty.

• The facility of Voice Mail

  The callers get the facility of sending a voice mail for any messages or queries. Due to this, they do not have to call you again and again, and it becomes easy for you to solve their issues.

• Skill-based Routing

  The IVR-questions are pre-set for the callers, and they are routed to the appropriate agent who is skilled enough to solve their query. It provides customers with hassle-free operations, and client satisfaction is increased by reducing the waiting time.

Benefits of Toll-Free Number

• Better services to the customers with an ease of communication.
• Toll-Free Numbers are easy to remember.
• The brand reputation is increased.
• The feature of portability and relocation is very easy.
• The tracking performance is excellent.
• The customers get free call access from any location in the country.
• The detailed analytical report can be obtained.

There are various Toll-free number providers in Mumbai. PRP Services Pvt. Ltd. is considered to be the best Toll-free number provider in Mumbai. The Toll-free number service in Mumbai is working very efficiently, and it is very useful for the businesses.

Price of Toll-Free Number in Mumbai

There are different packages available for getting a Toll-free number in Mumbai. The Toll-free number price starts from Rs. 1599* per month in Mumbai and in this package the calls will be landed directly on the phone number which you have specified. This is the basic packages and you will manage your business calls, route to different departments and agents, and have limited access to the dashboard and features. The company charges coins per calls and there are free coins provided with every purchase of toll-free package.