What is an IVR Solution?
Interactive Voice Response System

An Interactive Voice Response allows a pre-recorded voice to interact with humans through voice and DTMF tones input via a phone's keyboard. This means, a computer-generated voice will answer your call, and you can use your phone's keyword to create a desired outcome.

Benefits of IVR System

Using multi-level category menus,direct your customers to the right agent, so they can get their queries resolved more quickly.

safe and secure

Generate More Leads

Improve customer loyalty through rapid iterations in order to keep up with the customer's requirements.

Reliable

Improve Brand Image

Multi-level IVR menus enable your callers to talk to experts based on their selections.

Secure

Manage Large Call Volumes

Utilize advanced multi-level IVR Solution to connect to multiple customers at once in order to handle large call volumes.

Customizable

Offer Personalized Experience

Enhance customer interactions by recognizing their names and anticipating their needs based on past interactions.

Enhanced business performance

Easy to Setup and Activate

Integrate your existing CRM software for easy access with a smart plug-n-play solution.

Automated data backup

Omnipresence

Manage business calls from anywhere by forwarding all customer calls to agents' mobile numbers and landlines.

How does the IVR Calling System Work?

The customer calls the business phone number provided on your website.

The user hears a greeting with a pre-recorded message and is instructed to input certain numbers via their keypad.

When the customer dials the desired IVR, the process of retrieving data takes place, and the customer receives the requested information.

Features of IVR Service

24x7 Customer Support

Multi-level IVR

Intelligent Call Routing

Call Recording

Instant Notifications

It's Free to Get Started.

With low latency and high deliverability, our VOICE API’s are the most reliable way to reach users around the globe.

Request a free demo today. Quality service. No hidden cost!

Request a Demo