The Interactive Voice Response is a technology in which there are pre-recorded Messages or Voice which is text to speech feature to run on the call for the Customers
interactions for the both Incoming and Outgoing Call. It works on DTMF Feature input which is entered by Customer to auto route the calls to their respective agents. An Interactive Voice Response
can be used for many things, logistics, Healthcare, Education, IT Sector, Hyperlocal, Travel & Tourism, Consumer Goods, Real Estate ets. If you ever call on a Business Phone Number and had been
answered by an automated greeting messages, in which you have to click on Dial Pad for answers, then you know what the IVR is. PRP Services is one of the best IVR Service Provider in India.